Customer Service Rep. Location: Flatbush, Brooklyn, NY Position: Full-Time, In-Office Schedule: Sunday: 10:00 AM – 7:00 PM Monday – Thursday: 10:00 AM – 6:30 PM Friday: 10:00 AM – 1:00 PM (Summer: until 2:00 PM) One half-day off during the week Overview: A retail store in Flatbush is seeking a reliable and customer-focused Customer Service Representative to handle online orders, assist customers, and support daily operations. This is a hands-on role ideal for someone who is organized, responsive, and comfortable working with both customers and basic computer systems. Responsibilities: Manage and process online orders from start to finish Respond to customer inquiries and provide excellent service (phone, email, in-store) Assist customers with product questions and help guide purchases Promote products and suggest relevant items to customers Upload and update products on the system as needed Ensure orders are accurate and completed in a timely manner Support general store operations as needed Requirements: Strong customer service and communication skills Basic computer knowledge and ability to learn systems quickly Detail-oriented and organized Friendly, patient, and professional demeanor Preferably lives in the Boro Park (BP) area for an easy daily commute Ability to handle multiple tasks in a fast-paced environment This is a great opportunity for someone local looking for a stable, full-time role with consistent hours.