Job Description: Seeking a natural operations leader to manage a team of 15+ in a service-based business. Candidate must have experience overseeing a service-based operation. This role oversees implementation and CSR teams, ensuring smooth operations, strong team performance, and an excellent customer experience. Must-Have Skills & Traits: Proven leadership managing 15+ employees Strong operational and execution skills Experience overseeing a service-based business Excellent communication and team management Highly organized and detail-oriented Resilient, proactive, and solutions-driven Takes ownership and thrives in a fast-paced environment