We are seeking a motivated and organized Senior Case Manager to join our growing ABA company. This role is ideal for someone who is detail-oriented, proactive, and ready to take on a leadership position overseeing case management operations. Key Responsibilities: Supervise and support a team of case managers Ensure all new cases are started efficiently and without delays Maintain up-to-date and accurate information for all active cases Monitor case progress and troubleshoot any issues that arise Assist case managers with challenging or high-priority cases Communicate regularly with families, providers, and internal staff Help improve systems and workflows within the department Qualifications: Strong phone and communication skills Solid computer skills (Google Workspace, Excel, etc.) Highly organized with strong attention to detail Ability to multitask and manage a fast-paced workload Leadership or supervisory experience preferred (but not required)