This position will primarily oversee Workers Compensation claims from intake through resolution, with the opportunity to specialize in Commercial Auto and support select Property claims. You will act as a strategic partner with clients, ensuring carriers and defense counsel are held to the highest standards of performance and accountability, while providing excellent communication with our clients and internal stakeholders. **Key Responsibilities** - Serve as the primary liaison between insureds, brokers, carriers and defense counsel, to streamline communication and resolve roadblocks - Provide expert oversight of insurance carrier adjusters on Workers Compensation claims - Perform in-depth claim reviews to determine compensability, reserves, and direct best claim strategy for optimal outcomes - Maintain rigorous diary system, tracking critical action items, reviewing hearing reports from defense counsel, and ensuring carrier compliance with New York Workers Compensation Board timelines and requirements - Aggressively pursue timely completion of items outlined in Notices of Decision (NODs) and ensure carriers and clients meet all statutory obligations -Light duty oversight, including tracking active light duty claimants and working with providers, insureds and carriers to bring injured workers back to work. - Prepare and file key forms (C-11, C-240, etc.) and respond to Board inquiries and penalties -conduct claim reviews for settlement approval -conduct claim reviews with clients **Required Qualifications** - Active New York State Adjuster License - Minimum 2 years of direct hands-on experience as a Workers Compensation claims adjuster in New York - Proven track record managing complex New York Workers Compensation claims through litigation and settlement - Strong working knowledge of New York Workers Compensation Law, Board procedures, Section 32 settlements, and Medicare Set-Asides - Advanced proficiency with claim systems, document management, and diary/follow-up discipline **Preferred Qualifications** - 2+ years of New York Workers Compensation adjusting experience - knowledge of Commercial Auto claims - Working knowledge of auto and Commercial Property claims **Core Competencies** - Strategic claim oversight and negotiation skills - Exceptional organizational skills with meticulous attention to detail and deadlines - Strong analytical ability to evaluate medical, legal, and indemnity exposures - Professional, confident communication with executives, attorneys, and claims professionals - Self-motivated, results-driven mindset in a meritocracy environment - Ability to apply claims oversight concepts to other jurisdictions