Customer Service Representative | Brooklyn, NY $25 $27/hour About the Role A growing appliance company is looking for a full-time Customer Service Representative to be the friendly, knowledgeable voice behind every customer interaction. From handling online orders to resolving issues across phone, email, and chat, this role is ideal for someone who thrives on organization, problem-solving, and making customers feel taken care of. Key Responsibilities Customer Support Answer customer questions and resolve issues promptly Provide support via phone, email, and chat Account & Order Management Track and manage customer interactions Handle online orders with accuracy and care Continuous Improvement Stay up-to-date on company policies and procedures Proactively identify and resolve customer issues Share feedback with management to improve the customer experience Qualifications Excellent written and verbal communication skills Strong organizational skills Ability to work independently and collaboratively Proficiency in Microsoft Office Suite Interested? Send your resume to: Yosef@bhirednyc.com