Well established office in Monsey is seeking an IT Support Specialist (Level 1) to provide frontline technical support for our managed clients. This role focuses on service desk support, endpoint troubleshooting, POS support, Microsoft 365 user assistance, and maintaining accurate documentation. You will work with industry- standard MSP tools and collaborate closely with senior technicians to resolve issues efficiently while delivering a professional and positive client experience. This is a Full Time in house position. Great pay and nice environment! Raizy@ winwinhires.com