Position Overview We are seeking a reliable, organized, and proactive employee to join our team. This role will begin as a standard outbound caller, making campaign calls alongside the rest of the team. After completing training, the employee will also take on account-related calling work for various organizations. When account-related work is slower, she will continue to support outbound calling efforts as needed. Responsibilities Make outbound campaign calls as part of a calling team Handle follow-up calls for pledge collections and other accounts-related tasks across multiple organizations or businesses Maintain accurate records using Google Sheets and Excel Ensure all follow-up work is completed thoroughly and communicate progress regularly to the team Manage and update an assignment spreadsheet, tracking task status and completing items in a timely manner Make occasional evening follow-up calls from home, as needed Requirements Strong phone presence with a clear, pleasant, and professional speaking voice Highly responsible, organized, and detail-oriented Comfortable working with spreadsheets and basic account-tracking tools Ability to follow instructions, meet deadlines, and proactively communicate progress Must be available to work from home during evening hours, as needed Schedule Monday Thursday, 10:00 AM 4:00 PM Occasional Fridays, as needed Evening follow-up calls from home Be part of a dedicated team where strong communication and phone skills are valued. This role offers meaningful work in a fast-paced environment, with daily opportunities to connect, and make a real impact. Please email your resume to perel@hiresolutionsny.com or call 845-422-8098 ext 113 .