Inside Sales Representative – Client Retention & Development New York, NY | 75 – 100K + Commission Company Overview We are a leading provider of commercial cleaning and rubbish removal services, delivering comprehensive solutions including janitorial cleaning, bulk waste removal, post-construction cleanouts, and general labor support to commercial, residential, industrial, and hospitality properties. Our mission is to provide exceptional service, long-term value, and trusted partnerships across the Tri-State area. Position Overview We are seeking a results-driven Inside Sales Representative to manage and expand relationships with our existing client base. This role focuses on client retention, account growth, and referral generation through relationship-building and strategic sales initiatives. You’ll act as the primary liaison between clients and internal teams, ensuring satisfaction while uncovering opportunities for upselling and cross-selling. The Ideal Candidate You are a motivated sales professional with a proven track record in client management and inside sales. You thrive in a fast-paced environment, excel at building long-term relationships, and are comfortable managing high-volume calling and CRM systems. Experience in commercial cleaning, rubbish removal, or property services is a strong plus. Key Responsibilities Client Management – Maintain consistent contact with existing clients, conduct account reviews, and act as the main point of communication. Growth Development – Identify upselling and cross-selling opportunities, driving new revenue through relationship-building and referrals. Sales Activities – Complete daily calls, manage CRM records, and participate in structured accountability meetings. Strategic Support – Assist with proposals, attend client meetings, and support large-scale account initiatives. Qualifications (Must-Haves) 2–5 years of inside sales or account management experience Strong relationship-building and communication skills Hands-on CRM experience and comfort with high-volume calling Highly self-motivated, organized, and results-oriented