A homecare clinic is seeking a Call Center Supervisor to lead its high-volume call center operations and ensure excellent patient communication and service. Responsibilities Include: Oversee daily operations of a high-volume call center Manage and supervise a large team of call center staff Optimize communication workflows and call handling processes Ensure patients receive professional and timely support Monitor team performance and maintain service standards Implement improvements to increase efficiency and responsiveness Ideal Qualifications: Experience supervising call center or customer service teams Strong leadership and team management skills Excellent communication and problem-solving abilities Ability to work in a fast-paced environment Organized with strong operational oversight Salary : $75k - $85k/Year To apply, please send your resume to Aron@bhirednyc.com