Customer Service Representative – Surgical Supplies Brooklyn, NY Full-Time | In-Office $65,000 We are seeking a Customer Service Representative to provide exceptional service to clients, including order processing, issue resolution, and general administrative support. Key Responsibilities: Handle customer inquiries via phone and email Process orders, invoices, and returns Maintain accurate records and documentation Coordinate with sales and operations teams Ensure a high level of customer satisfaction Qualifications: Previous customer service experience, preferably in medical or healthcare products Strong communication and organizational skills Detail-oriented and professional Ability to multitask and manage customer needs efficiently