Customer Service Representative / Administrative Assistant ? Brooklyn, NY ? Full-Time | In-Office ? Salary: $52,000 A growing floral products company is seeking a Customer Service Representative / Administrative Assistant to support daily operations and assist customers. This role is ideal for someone who is organized, detail-oriented, and enjoys helping customers while handling administrative tasks in a fast-paced environment. Key Responsibilities Provide customer service support by answering calls, emails, and inquiries from retailers, floral shops, and event planners Process orders, invoices, and customer requests Assist the sales team with order tracking and customer follow-ups Handle general administrative tasks, including data entry, filing, and documentation Maintain organized records and assist with day-to-day office operations Qualifications Previous customer service or administrative experience preferred Strong communication and organizational skills Comfortable multitasking and managing multiple priorities Proficient with basic computer systems and Microsoft Office Detail-oriented with a positive and professional attitude