Service Team Member
We are seeking a full-time, detail-oriented Service Team Member to join our team. This role is ideal for someone who is organized, responsive, and able to work accurately in a fast-paced environment.
The primary responsibilities include reviewing and processing requests from clients, banks, and landlords, and issuing the proper insurance certificates and related documentation promptly and accurately. This position also involves assisting with endorsement requests and supporting the binding of policies during the 5:00 PM 8:00 PM EST shift.
The ideal candidate is reliable, efficient, and committed to delivering excellent service while maintaining compliance and accuracy in all work. Strong communication skills, attention to detail, and the ability to manage multiple service tasks are essential.
Key Responsibilities:
Review incoming requests from clients, banks, and landlords
Prepare and issue accurate insurance certificates and required forms
Assist with endorsement requests
Support policy binding activities during the 5:00 PM 8:00 PM EST shift
Maintain timely, organized, and compliant service delivery
Communicate professionally and effectively with internal teams and external contacts
Qualifications:
Strong attention to detail and accuracy
Excellent organizational and time management skills
Ability to handle multiple requests in a fast-paced environment
Dependable, accountable, and service-oriented
Insurance service experience preferred
brooklyn
full timeoffice