We are seeking a full-time, detail-oriented Service Team Member to join our team. This role is ideal for someone who is organized, responsive, and able to work accurately in a fast-paced environment. The primary responsibilities include reviewing and processing requests from clients, banks, and landlords, and issuing the proper insurance certificates and related documentation promptly and accurately. This position also involves assisting with endorsement requests and supporting the binding of policies during the 5:00 PM 8:00 PM EST shift. The ideal candidate is reliable, efficient, and committed to delivering excellent service while maintaining compliance and accuracy in all work. Strong communication skills, attention to detail, and the ability to manage multiple service tasks are essential. Key Responsibilities: Review incoming requests from clients, banks, and landlords Prepare and issue accurate insurance certificates and required forms Assist with endorsement requests Support policy binding activities during the 5:00 PM 8:00 PM EST shift Maintain timely, organized, and compliant service delivery Communicate professionally and effectively with internal teams and external contacts Qualifications: Strong attention to detail and accuracy Excellent organizational and time management skills Ability to handle multiple requests in a fast-paced environment Dependable, accountable, and service-oriented Insurance service experience preferred