Director of Field Operations
Director of Field Operations (Property Management)
Williamsburg, Brooklyn | Hybrid (Field + Office)
$200,000 – $250,000 DOE
Company & Role Overview
A vertically integrated ownership and property management company overseeing approximately 1,500 Class A residential units across Brooklyn.
We are seeking a senior leader to oversee maintenance, property operations, and overall building performance across the portfolio. This role is highly execution-focused—managing property managers, superintendents, and maintenance leadership while ensuring strong field operations, responsiveness, and service levels across all assets.
This is a hands-on leadership role for someone who has run field operations at scale , drives accountability, and operates with a strong service mindset.
Key Responsibilities
Operational Leadership
Own day-to-day operations across all buildings, ensuring consistency, responsiveness, and accountability
Act as the senior escalation point for tenant issues, maintenance concerns, and operational challenges
Drive strong service levels across the portfolio
Team Management & Development
Lead and manage property managers, supers, and maintenance leadership
Set clear expectations, performance standards, and accountability frameworks
Build and strengthen the leadership bench across the portfolio
Maintenance & Field Oversight
Oversee all maintenance operations including preventative maintenance, repairs, and building systems
Ensure timely response and high-quality execution across all buildings
Ideal Candidate
Background as a Regional Manager, Director of Operations, or similar leadership role
Strong experience running field operations across multiple sites
Proven ability to manage managers and hold teams accountable
Hands-on, execution-driven, and highly organized
Customer-service driven , with a strong focus on responsiveness and tenant satisfaction
Qualifications (Must-Haves)
5+ years of leadership experience in property management, maintenance, or field operations
Experience managing large, multi-site portfolios
Proven track record of improving operations and responsiveness
(Strong knowledge of maintenance operations)
Why Apply
Lead operations across a large, Brooklyn-based portfolio
Direct exposure to ownership and decision-making
Opportunity to build structure and elevate operations across the platform
Strong compensation with long-term growth potential
email resumes to yanky@maiplacement.com
brooklyn
full timeoperations
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