Overview Bayan Global Staffing is looking for a highly organized, tech-savvy Operations Manager to help oversee our remote nursing/charting program and general virtual assistant staffing business. This is an operations role focused on tracking work, managing follow-up, supporting hiring/interviewing, keeping staff accountable, and making sure nothing falls through the cracks. Responsibilities: Track nurse and VA productivity, performance, and follow-up items Maintain spreadsheets, dashboards, and internal trackers Identify delayed work, low performers, and workflow issues Coordinate with the Clinical Director on clinical quality and nurse training needs Assist with VA recruiting, screening, interviewing, and onboarding Track open roles, candidates, interviews, and client staffing needs Follow up with staff, candidates, and clients as needed Prepare simple weekly reports for leadership Help improve processes, organization, and accountability across the business Qualifications: Strong organizational and follow-up skills Strong Google Sheets or Excel skills Comfortable managing remote workers Experience in operations, staffing, recruiting, healthcare, or virtual assistant services preferred Clear communication skills Detail-oriented, proactive, and able to work independently Compensation: Based on experience.