Accounts Receivable & Client Relations Manager | Queens, NY $65,000 $95,000 About the Role A well-established freight forwarding and logistics company is looking for an Accounts Receivable & Client Relations professional to own collections and customer relationships for a growing book of business. This is a high-EQ, high-visibility role for someone who wants to build real relationships with clients while keeping receivables on track and who has their eye on growing into a supervisory or leadership position down the line. You'll be the calm, proactive voice that keeps clients happy even when the conversation is about money. Key Responsibilities Collections & Client Relations Proactively monitor accounts and follow up on outstanding balances via phone, email, and messaging Build strong, long-term relationships with clients while negotiating payment and resolving billing questions Handle sensitive conversations with professionalism, empathy, and confidence Account Management Track aging invoices and prioritize outreach based on account status Communicate clearly with clients around credit terms, statements, and payment timelines Escalate and manage more complex account situations (disputes, non-payment, legal matters) alongside leadership Growth & Leadership Learn internal systems and processes with the goal of eventually training and supervising others Take increasing ownership of the department's workflow and decision-making over time Qualifications Strong communication skills, both written and verbal Detail-oriented and comfortable working with numbers Proficient in Microsoft Outlook and Excel Adaptable and willing to learn new software and systems (accounting background not required full training provided) Professional, reliable, and committed to long-term growth within the company Prior customer service, collections, or account management experience a plus Interested? Send your resume to: Sapo@bhirednyc.com