Client Success & Account Manager | Brooklyn, NY $60,000 + Commission About the Role A growing technology company is looking for a personable, organized Client Success & Account Manager to own the customer relationship once the sale closes. You'll sit between Sales and Operations, guiding new clients through onboarding and staying on as their go-to contact for the life of the account. Expect a mix of Zoom check-ins, trade show travel, and day-to-day relationship building. Key Responsibilities Client Onboarding & Relationship Management Take over new accounts from the Sales team following the initial sale Lead client onboarding and implementation Serve as the ongoing account manager and trusted advisor Maintain strong relationships with customers throughout their lifecycle Client Communication Conduct Zoom meetings with clients to review progress and answer questions Travel to trade shows and industry events as needed Internal Coordination & Growth Coordinate internally with Operations and Support teams to ensure client success Identify opportunities to improve the customer experience and expand accounts Ensure a smooth handoff between Sales, Onboarding, and Client Success Qualifications Excellent communication and relationship-building skills Customer Success, Account Management, or Client Relations experience preferred Highly organized with strong follow-through Comfortable presenting on Zoom and speaking with clients Willingness to travel occasionally for conferences and trade shows Professional, outgoing, and customer-focused Strong multitasking and project coordination abilities Interested? Send your resume to: Yosef@bhirednyc.com